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About the Cook Shop Products Section Delivery information Terms and Conditions Contact Details and Map

Products by Internet
You may order products from the website by submitting a completed order form through the check out procedure. We will confirm acceptance of your order by e-mail to the address you have given and the sending of this e-mail (whether or not it is received) makes the contract between us. The terms and conditions which apply to information shown in the website pages of www.cookshop.net and to the ordering of any products from the Cook Shop website. By placing an order, you agree to and accept these terms and conditions. Contacting Us Our contact address is: The Cook Shop 112 Regent Street Leamington Spa Warwickshire CV32 4NR We can also be contacted: by telephone on 01926 888 588 by e-mail to info@cookshop.net

Delivery of Products
We will arrange for delivery of the products you order by the method and to the address which you specify in the check out procedure. However, the time for delivery will not be essential to the contract between us. If you do not take delivery of the products or supply adequate delivery instructions, we may cancel your order and retain the products. In this event, we will refund you the price of the products, but you will still be liable to pay any delivery charges. If there is an error or any other delivery problem in respect of the products ordered, you must notify us in writing within 14 days after the delivery date. We will not be liable for any loss or damage if you fail to do this.

The Price and Payment
The price of the products will be the price quoted in the Web Site at the time we accept your order. The price will include any applicable value added tax, but not the cost of delivery(where applicable) In addition to the price, you will have to pay our delivery charges as quoted on the website at the time we accept your order - unless you qualify for free delivery. The amount of these charges varies according to the method of delivery and the delivery address you specify in your order. Payment is made by credit card at the time we accept your order. (The credit cards we accept are listed in the website at the time you place your order).

Postage and Packing Information
Order online and we aim to despatch within 3 working days!! All orders are packaged with great care to ensure a safe delivery. Postage and packing costs just £4.95 for orders under £100, where you order is over £100 postage and packaging is free.

Postage charges: UK(including Channel Islands & Northern Ireland) FREE for orders over £100 UK(including Channel Islands & Northern Ireland) £4.95 (orders under £100) Note:All packages are delivered by Royal Mail or Parcel Force, depending on weight.

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